Your item is BRAND NEW and has never been used or activated.
Your item has been very lightly used and looks like new.
Your item has been used and shows mild signs of wear. There are no significant issues with your item, like just a couple of scuffs here and there. The display is near perfect.
Your item is 100% functional, but has been used heavily and shows signs of significant wear. If there are any cracks or major dents in your item, please select the "Broken" category.
Tell us what the trouble is!