FAQ


It’s as easy as 1…2…3…

1. Get a quote

2. Print the prepaid label and mail your product in.

3. Get paid!


Q: How does the website work?

A: Sell your product to Newton’s Head for top dollar! We have created a pricing engine that studies supply & demand variables so that we can offer you the very most that your product is worth.


Q: How do I ship my apple?

A: When you submit an order to sell your apple, Newton’s Head will provide you with a prepaid shipping label. An additional copy of this label will automatically be sent to your registered email address. Simply print out this label and tape it to your shipping box or envelope, then give the package to your local post person or drop it by the post office.


Q: My product is broken; will Newton’s Head still buy it?

A: YES! We pay top dollar for broken Apples! Follow the steps on the website to find out how much your broken apple is worth!


Q: I have sensitive information stored on my apple, should I erase it myself?

A: There is no need for you to erase your information; we will wipe all stored data from your device as soon as it is received.


Q: Tell me about the Newton's HEAD price matching policy?

A: If you receive a better offer from one of our competitors (i.e., Gazelle, Nextworth, CashforiPhones, etc.), take a screenshot of the offer and email it to us at [email protected] We will gladly beat their offer by at least 5%!

Q: Tell me about the shipping process?

A: Before you complete your order, NewtonsHEAD.com, you will have two FREE shipping options for you to choose from.
1. the website will generate a prepaid shipping label and you simply print it, tape it to your shipping box or envelope, and give it to your post person or drop it by your local post office.
2. NewtonsHEAD will send you a prepaid mailer. This consists of an envelope which contains a folded box and a prepaid mailing label. When you receive the envelope, you just assemble the box, insert your device and use some newspaper (or what have you) to pad the contents. Then, give the box to your post person or drop it by the post office.

Q: How soon will I get paid?

A: Newton’s Head issues payments within 24 hours of receiving orders. Typically, orders are processed and paid out on the day that they’re received. We offer 3 methods of payment…

1. Check – mailed out within 24 hours of receiving your order. Generally takes between 2-7 days to arrive.

2. Paypal – payment issued within 24 hours of receiving your order. Payment will appear in your paypal account immediately!